This Privacy Notice explains how Cotswold Lavender Trails (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Cotswold Lavender Trails operates as an independent information service for visitors exploring lavender farms in England. We are located at 15 Cotswold Way, Snowshill, Worcestershire WR12 7JU, England. You can contact us by email at [email protected] or by phone at +44 1386 492 745.
We collect only the data necessary to provide our services: name, email address, and phone number (if you complete a contact form). Optional fields such as your message or feedback are stored securely.
We use personal data solely to respond to enquiries, manage visit requests, and send essential updates about routes or seasonal availability. We do not sell, lease, or share your information with third parties.
Processing is based on your consent when submitting a form or requesting information. You may withdraw consent at any time by emailing us. We also process data when necessary for legitimate interests such as improving visitor communication.
Your data is retained only for as long as required to respond to your query or maintain essential communication records, typically not longer than 12 months.
Under UK GDPR, you have the right to access, correct, erase, or restrict processing of your data. You may request a copy of your data by writing to us. We will respond within one month.
We use minimal cookies (see our Cookie Choices page) for site functionality and basic visit counts. No profiling or behavioural tracking is used.
All information transmitted through our forms is protected by HTTPS encryption. Stored data is accessible only to authorised personnel involved in visitor coordination.
We do not transfer data outside the United Kingdom. Our servers are located in the UK and managed by providers compliant with current UK data protection standards.
We may update this notice periodically to reflect new legal requirements or practices. The latest version will always be posted on this page with the date of revision.
If you have concerns about how we handle your data, please contact us first.
Last updated: October 2025.
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